RIFO SERVICES ACCEPTABLE USE & CONDUCT POLICY

This Acceptable Use & Conduct Policy (“AUP”) applies to any and all use of the RIFO Services by you (i.e. the end-user) (“You”).

By way of background, RIFO makes available a platform (“Platform”) as an online service designed to service and connect Clients (as defined below), real estate agents (each, an “Agent”), and third party vendors (each, a “Vendor”) during the buying, selling and servicing of real estate (such online services, collectively, the “RIFO Services”). The RIFO Services are made available to Clients, Agents and Vendors via the Website and via distinct RIFO mobile applications specifically designed for Registered Clients, Agents or Vendors, respectively.

“Client” means a consumer (individual or entity) end-user of RIFO Client, excluding any Agent or Vendor. “Content” means any text, information, materials, data, video, graphics, pictures, music, logos, marks, designs, hyperlinks, embedded links, URLs, and other types of content. “RIFO Content” means, any Content available on, or used to create and operate, the RIFO Services or the Website, including RIFO Client, as well as the selection and arrangement of such Content, but RIFO Content excludes User Content. “User Content” means any Content that You, or other Clients, or any Agents or Vendors upload, submit, post, display, transmit or otherwise make available on or to the RIFO Services. “User” means any end-user of any RIFO Services, including You, any Client, any Vendor or any Agent.

These AUP form part of a User’s agreement to use any RIFO Service. Any violation of this AUP will constitute a violation of one or more of the following RIFO Service Terms of Service, as applicable: (i) RIFO Client Terms of Service, which may be viewed here: https://www.rifo.co/terms-of-service ; (ii) RIFO Vendor Terms of Service, which may be viewed here: https://www.rifo.co/terms-of-service ; or (iii) RIFO Agent Terms of Service, which may be viewed here: https://www.rifo.co/terms-of-service

1. NONE OF YOUR USER CONTENT OR FEEDBACK WILL:

• (i) infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral right or other intellectual property or proprietary right, or right of publicity, privacy or confidentiality; (ii) violate, or encourages any conduct that would violate, any applicable law, rule or regulation or would give rise to civil or statutory liability; (iii) promote or contain illegal or harmful activities or substances, such as hazardous substances; (iv) be fraudulent, false, misleading or deceptive; (v) be defamatory, libelous, obscene, pornographic, vulgar or offensive; or (vi) be violent, unsafe or threatening, or promote discrimination, bigotry, racism, hatred, abuse, offense, violence, harassment or harm against any individual or actions that are any of the foregoing or;
• contain opinions or notices (commercial or otherwise) or chain letters;
• contain URLs or links to web sites or services (to advertise Your web site or services); or
• be used by You to impersonate another person, living or dead.

2. YOU MAY NOT DO, OR ATTEMPT TO DO, ANY OF THE FOLLOWING IN CONNECTION WITH RIFO SERVICES:

• use the RIFO Services for anything other than Your own personal purposes;
• use the RIFO Services for any purpose that is illegal, unsafe, or fraudulent or that infringes on any third party rights;
• contact a User for any purpose other than asking a question related to a Listing;
• offer any service You do not yourself own or have permission to sell;
• offer any service for a price You do not intend to honor;
• fail to honour Your commitments, including failing to pay any amounts;
• circumvent the obligation to pay any fees or split any revenue with RIFO;
• access or ascertain, or disclose, any other User’s password and/or personal information that they have not disclosed or intentionally chosen to disclose publicly;
• use the RIFO Services to "stalk", harass, threaten, intimidate, harm, cause a nuisance to, annoy, or inconvenience any User;
• violate, remove, modify or obscure any copyright notices, trademark notices, or other proprietary notices or legends that are on or in any of the RIFO Services;
• use RIFO’s name, any RIFO trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without RIFO’s express written consent;
• exploit, use, make available, rent, lend, sell, frame, mirror, perform, display, broadcast, publish, exhibit, transmit, distribute, license, modify, delete, copy, download, post, create adaptations or derivative works of any of the RIFO Services;
• operate a server in connection with the RIFO Services, including, but not limited to, mail, news, file, gopher, telnet, chat, Web, or host configuration servers, multimedia streamers or multi-user interactive forums;
• forge headers or otherwise manipulate identifiers in order to disguise the origin of any RIFO Content or User Content transmitted through the RIFO Services, or to otherwise to send altered, deceptive or false source-identifying information;
• take any action that imposes, or may impose (in RIFO’s discretion) an unreasonable or disproportionately large load on, or otherwise disrupts, restricts, inhibits or impedes RIFO’s or the RIFO Services’ infrastructure;
• interfere or attempt to interfere with the proper working of, or any activities conducted on or in the RIFO Services;
• replicate the “look and feel” of the RIFO Services;
• use any of the RIFO Services to, or solicit any other User to, build or join a product or service which competes the RIFO Services;
• decompose, decompile, reverse engineer, disassemble, or otherwise attempt to gain access to the source code of the RIFO Services;
• upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter any computer, communication network, device (including Your Mobile Device), data, or the RIFO Services, or any other system, device or property;
• violate, or attempt to violate, the security of the RIFO Services, or any User’s Registered HCP Account, in any way through any means or device (e.g. spamming, hacking, crashing, uploading viruses or time bombs); or
• systematically retrieve data or other content from the RIFO Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory, whether by manual methods, through the use of bots, scrapers, crawlers, or spiders, or otherwise.